Contact Centre Outsourcing > Business > Webinar – Customer Experience in 2018

Webinar – Customer Experience in 2018

Location

Only 50 Seats Available - Book Your Spot Early

Date & Time

June 13, 2018 - June 13, 2018 04:00 PM - 05:30 PM

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Customer contact is our thing. Our team have been involved in millions of customer interactions and counting. Every customer interaction is crucial to your business. It is your organisations chance to shine in the eyes of your customer and have them as advocates of your brand. In 2018 and beyond, to do this effectively you need a customer contact solution that can provide everything your customers needs, via any channel they choose.

  • 4:00 PM — 5:30 PM
    TBA
    Recognising The New Customer
    The new customer is always on, always connected, and always juggling an ever-changing arsenal of tools — from mobile phones to social networks. So when it comes to doing business, they expect each touchpoint to be as productive as any other. No exceptions, no excuses. So it’s no surprise that the new customer is reaching out to the contact centre from all directions. Just think about the touchpoints that can be used to resolve a problem or make an informed purchase decision. In this webinar join our Director of Sales & Partnerships and special guests as they discuss the ever changing landscape of customer experience in 2018 and beyond and where the Australian contact centre fits into your business' strategy.
    • Scott
      Scott Allan
      Director of Sales & Partnerships

In 2018 and beyond, customer experience is going “next level” and to do this effectively you need a customer contact solution that can provide everything your customers needs, via any channel they choose. In this webinar learn how your business can interact with the “new customer”

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