Contact Centre Outsourcing > INBOUND CUSTOMER SERVICE CONSULTANTS

INBOUND CUSTOMER SERVICE CONSULTANTS

• Multiple Full-time/ Part-time customer service and sales opportunities available
• Global clients in FMCG, finance + more
• Modern facilities located 2 minutes from Eastlink
• We will help you realise your potential and nurture you to success

Department:
OneChat - Contact Centre
Project Location(s):
Melbourne, Victoria
Job Type:
Multiple Full-time/ Part-time customer service opportunities available
Education:
General secondary (high)
Compensation:
Negotiable depending upon experience

OneChat - First Time, Every Time

  • About The Role
    Use your exemplary customer service and sales skills to create positive outcomes for customers and help drive business operations. Deliver on campaign requirements by having genuine conversations with customers through multiple channels: phone, email, live chat and social media. Be part of a team that celebrates each other and works collectively towards success. Achieve a real work/life balance with convenient 9am-5pm hours.
  • About You
    At OneChat, our philosophy is ‘right person, right role’. To ensure your success, you will need to demonstrate the following:• Passion for delivering quality customer experiences – first time, every time
    • Self-motivation and energy to maintain individual and team KPIs
    • Desire to be challenged to ensure continual growth and improvement
    • Teamwork and respect for others – We celebrate and support each other
  • OneChat Culture and Benefits
    • State-of-the-art facilities – 360-degree views, onsite café and paid secure parking
    • Convenient Scoresby location – just minutes from Eastlink
    • Exceptional training and support, including certified training
    • Recognition and reward for your hard work
    • Real career development when you exemplify our OneChat values

Want to be part of our OneFamily? Tell Us Why!

Upload your application (written and/or video) to recruitment@onechat.melbourne Alternatively, just click APPLY NOW!

APPLY NOW